Plain outer box — no brand logo or sensitive wording on the shipping label.

Measure bust, waist, and hips. If between sizes, choose the larger size. Most pieces are stretch-friendly one-size.

We use premium lace, mesh, satin, and stretch blends. Each product page lists fabric composition. Avoid strong chemical odors — authentic pieces should smell neutral after airing.

Designed to fit a wide range of body types with stretch fabric (typically fits S–L / bust 80–95 cm). Check the product description for specific measurements.

We shoot in studio lighting. Slight variation may occur between screens and batches. If the item is significantly different, contact us within 48 hours for exchange.

Transit times depend on your region. Estimated delivery is shown at checkout; tracking is emailed or SMS'd once your order ships from the nearest JUXXY hub.

Tracking number is sent by email/SMS once shipped. You can also check order status in your account.

Yes. All orders use discreet outer packaging with no product name on the box — suitable for gifting. You may add a delivery note at checkout.

Unworn, unused, unwashed, undamaged, and resalable (does not affect secondary sale) with tags and packaging intact: return within 7 days of delivery. Opened intimate items cannot be returned for hygiene reasons (defects excepted). Defective/wrong items: photo proof within 48 hours — we cover return shipping. See our Returns Policy.

Contact us within 48 hours with your order number and photos. We will arrange replacement or refund after verification.

Hand-wash in cool water with mild detergent. Lay flat to dry. Avoid bleach, wringing, and tumble drying on lace or silk.

One Star (register): 9.8% off · Two Star (฿1,000): 9.5% off · Three Star (฿3,000): 9.2% off · Four Star (฿5,000): 9% off · Five Star (฿10,000): 8.8% off

Major credit/debit cards and Shopify-supported local payment methods in your market. All transactions are encrypted.

One discount code per order unless stated otherwise. Member tier pricing may stack with selected campaigns — check promotion terms.

Approved returns: 5–10 business days to original payment method. Cancelled unshipped orders: usually 3–5 business days. Bank/PayPal timing may vary.